Please read these terms carefully before ordering. They tell you who we are, how we will supply goods to you, how you and we may change or end the contract, what to do if there is a problem, and other important information. They apply to every order placed with us, whether on this website, by phone or by email.
1. Who we are
This website is operated by Executive Interiors Ltd, trading as OfficeDesks.ie. OfficeDesks.ie is the online shop of Executive Interiors Ltd, an office furniture dealer based in Dublin and established in 2004, and the sister site of OfficeChairs.ie.
- Registered in Ireland with the Companies Registration Office, company number 394247
- Registered office: Unit 3c, North City Business Park, North Road, Finglas, Dublin 11, D11 PC04, Ireland
- Directors: John Gorman (Managing Director) and Orla Cafferty
- VAT number: IE 6414247U
- Email: hello@officedesks.ie
- Phone: 01 816 6600 (from outside Ireland, +353 1 816 6600)
Our Dublin showroom is open strictly by appointment. We are a small team and the office is not always staffed, so please call or email to arrange a time before you visit.
"We", "us" and "our" mean Executive Interiors Ltd trading as OfficeDesks.ie. "You" means the person or business placing an order.
2. How these terms are organised
- Part A applies to everyone.
- Part B applies only if you are a consumer, meaning you are an individual buying wholly or mainly for purposes outside your trade, business, craft or profession.
- Part C applies only if you are a business customer, meaning you are buying in connection with a trade, business, craft or profession. This includes companies, partnerships, sole traders, schools and other organisations.
If you tell us at checkout that you are buying on behalf of a business, or you ask us to invoice a business, or you give us a VAT number, we will treat you as a business customer.
Where Part B and Part C differ, the one that applies to you takes priority over Part A. Nothing in these terms affects your statutory rights.
Part A: terms that apply to everyone
Placing an order on this website is an offer to buy, not a completed contract.
- When you complete the checkout, payment is taken and the site sends you an order confirmation with your order number. This confirms that we have received your order and your payment. It does not by itself mean we have accepted the order.
- A contract comes into existence when we accept your order, which we do by confirming acceptance to you in writing, for example by email, or by dispatching the goods, whichever happens first.
- If we cannot accept your order we will tell you and refund any payment you have made in full. That might be because the item is no longer available, because we have found an error in the price or description, because we cannot verify your payment details, or because we cannot deliver to your address.
Orders placed by phone or email are treated in the same way: your order is an offer, and a contract exists once we have confirmed it in writing.
You confirm that the information you give us when you order is true, accurate, current and complete, so that we can deliver to the right place and contact you if we need to.
4. Products
We take care over our product descriptions, images, dimensions and prices, but images are for illustration. The colour of a product on your screen depends on your screen, and photographs may not truly reflect a colour or finish. Where an image shows a product in an office or home setting it may include other items that are not part of what is being sold. If in doubt, ask us before you order.
Wood grains, fabric weaves and finishes vary naturally between batches. Slight variation is not a fault.
Dimensions and specifications come from the manufacturers and are a guide. If a measurement is critical to your space, or you need to know whether a product will fit through a door or up a staircase, confirm it with us before you order.
Our Delivery page explains whether products arrive assembled and what assembly or installation is available.
Some products are made by the manufacturer after you order. Where that is the case, we will tell you the expected lead time before you order, and where a product is made to your specification we will also tell you that the 14-day cancellation right in Part B does not apply to it.
We may make minor changes to a product to reflect changes in law, safety requirements or a manufacturer's specification, where these do not materially affect your use of it. We may withdraw a product from sale at any time.
5. Price and payment
All prices are in euro (€).
Prices on this website include VAT at the standard Irish rate, currently 23%. VAT is itemised at the checkout and on your order confirmation. If the rate of VAT changes between the date of your order and the date the goods are supplied, we will adjust the VAT you pay unless you have already paid in full.
Delivery is charged per order and is not included in the price you pay at the checkout. After you order, we will contact you to confirm the delivery charge, including VAT, and nothing is dispatched until you have agreed it. If you do not agree it, we will cancel your order and refund you in full. Our Delivery page explains how delivery works.
Payment is taken in full when you place your order, at the point you complete the checkout, by card through our payment provider, Stripe, using the payment methods shown there. Your card details go directly to Stripe and are not seen or stored by us.
It is always possible that, despite our best efforts, a product is mispriced. If the correct price at the date of your order is higher than the price stated, we will contact you before the goods are dispatched and you may confirm the order at the correct price or cancel it for a full refund. We will not supply at the wrong price without telling you.
6. Delivery
We deliver to addresses in the Republic of Ireland. Your order is supplied by our manufacturer or distributor in the United Kingdom and delivered to you.
Where we deliver, delivery charges, timescales, what delivery includes and what to do if something arrives damaged are set out on our Delivery page, which forms part of these terms.
If nobody is available to take an agreed delivery, or the delivery cannot get access, it may have to be rebooked and there may be a charge for the second attempt. Where we can, we will tell you the charge before it is incurred.
Where assembly or installation is offered for a product, its price will be confirmed to you before you pay.
7. Damaged goods
Please check your delivery when it arrives. If anything is damaged or missing, contact us within 7 days of delivery at hello@officedesks.ie with your order number, a description of the problem and detailed photos. We will put it right by arranging a repair, replacement parts or a replacement, or by refunding you.
If you are a consumer, telling us later does not take away your rights under the Consumer Rights Act 2022, which are set out in Part B and on our Returns and refunds page. Telling us quickly simply means we can sort it out faster with our supplier and the delivery company.
8. Cancellation, returns and trying before you buy
Your rights to cancel and return differ depending on whether you are a consumer or a business customer, and are set out in full on our Returns and refunds page, which forms part of these terms.
If you are a consumer, you can cancel an order within 14 days of receiving the goods, as described in Part B. Goods made to your specification or clearly personalised cannot be cancelled under that right, but they are still covered if they are faulty or not as described.
Trying before you buy. You can contact us about trying a product before you buy. Whether a trial is possible depends on the product and where you are, and we will agree the details, including any charge, with you first. While a product is with you on trial it remains our property, and we ask you to take reasonable care of it. Details are on our Returns and refunds page.
9. Guarantees
Where a product comes with a manufacturer's guarantee, the period and cover depend on the product, so ask us if you would like to know the guarantee on a particular item before you order. A guarantee does not cover damage caused by accident, negligence, misuse, or failure to follow assembly and care instructions.
If you need to make a claim, contact us first. We will give you the information you need and help you through it.
If you are a consumer, a guarantee is in addition to your legal rights, not instead of them.
10. Events outside our control
Neither of us is responsible for failing to perform, or for delay in performing, any obligation under the contract where that is caused by an event outside our reasonable control. This includes extreme weather, fire, flood, industrial action, failure of transport networks, delays at ports or customs, manufacturer or supplier failure, shortage of materials and acts of government.
If such an event occurs we will contact you as soon as we can, and where the delay is substantial either of us may end the contract and we will refund you for goods not supplied.
11. Use of this website
You may use this website to browse our range and place orders. You may not:
- use it for any unlawful purpose, or to break any law that applies to you
- introduce any virus, worm or other malicious code
- attempt to gain unauthorised access to it, or interfere with its security features
- scrape, spider or systematically extract data from it for commercial purposes
- resell or exploit any part of it without our written permission
If you break these rules we may suspend or withdraw your access.
12. Your account
If you create an account, you are responsible for keeping your password confidential and for activity on your account. Use a strong password and do not reuse it on other websites. Tell us promptly if you think someone else has used your account.
Please keep your account details, including your email address, phone number and delivery address, accurate and up to date so that we can fulfil your orders and contact you.
13. Intellectual property
The content of this website, including text, images, layout and our name and logo, belongs to us or our licensors and is protected by intellectual property law. You may not copy or reuse it without our permission.
Manufacturer brand names and product images remain the property of their owners and are used to describe the products we sell.
If we prepare a quotation or drawing for you, it remains our property and is provided for your own use in deciding whether to order from us. Please do not pass it to another supplier or use it for another purpose without our agreement.
14. Third party links and content
This website may link to third party websites and may include material provided by third parties. We do not control these and are not responsible for their content, accuracy or privacy practices. Please read their terms before using them.
We use your personal information as set out in our Privacy policy. Card payments are taken by Stripe and your card details are not seen or stored by us.
16. Complaints
If you have a complaint, email hello@officedesks.ie marking your message "Complaint", or call 01 816 6600. We will acknowledge it, tell you who is dealing with it and keep you informed until it is resolved.
Consumers can get free information about their rights from the Competition and Consumer Protection Commission at www.ccpc.ie.
17. Changes to these terms
We may change these terms from time to time, for example to reflect changes in law or in how we operate. The version that applies to your order is the version published on this page at the time you place it, so please save or print a copy when you order.
Changes do not apply retrospectively to contracts already formed.
18. Other important terms
- Assignment. We may transfer our rights and obligations under the contract to another organisation. We will tell you in writing if this happens and it will not affect your rights. You may only transfer your rights or obligations to another person if we agree in writing.
- Severability. If any provision of these terms is found to be unlawful or unenforceable, the rest remain in force.
- Waiver. If we delay in enforcing a term, that does not prevent us from enforcing it later.
- Third parties. The contract is between you and us. No other person has any right to enforce any of its terms.
- Entire agreement. These terms, together with our Delivery and Returns and refunds pages, form the whole agreement between us in relation to your order. Nothing said in a catalogue, advertisement or conversation changes them unless we confirm it in writing.
19. Governing law
These terms are governed by the law of Ireland, and you and we both agree that the courts of Ireland have exclusive jurisdiction.
If you are a consumer living outside the Republic of Ireland, you may also bring proceedings in the courts where you live, and you keep the protection of any mandatory consumer law of the country where you live.
Part B: if you are a consumer
20. Your statutory rights
Nothing in these terms affects your legal rights. In particular:
- Under the Consumer Rights Act 2022, goods we supply must be as described, fit for purpose and of the quality and durability you would normally expect, and must match any sample or model shown to you. If they are not, you have the remedies set out on our Returns and refunds page, including the right to reject them for a full refund within 30 days of delivery. We are responsible for faults that were present on delivery and become apparent within 6 years of delivery.
- Under the rules on distance contracts in the Consumer Rights Act 2022, which replaced the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 (S.I. No. 484 of 2013), if you buy goods from us online, by phone or by email you have 14 days from the day you receive them to change your mind and cancel, without giving a reason. This right does not apply to goods made to your specification or clearly personalised. Bespoke and made-to-order items, such as upholstered seating in a fabric you have chosen, are covered by this exception. Full details, including how to cancel and who pays return costs, are on our Returns and refunds page.
- Unless we have agreed a different period with you, we must deliver without undue delay and within 30 days of accepting your order.
Free information about your rights is available from the Competition and Consumer Protection Commission at www.ccpc.ie.
21. Our liability to you
We are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or of our failing to use reasonable care and skill. Loss or damage is foreseeable if it is obvious that it will happen, or if at the time the contract was made both of us knew it might happen.
We do not exclude or limit our liability to you in any way where it would be unlawful to do so. This includes our liability for:
- death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors
- fraud or fraudulent misrepresentation
- breach of your legal rights in relation to the goods, including the right to receive goods that are as described, fit for purpose and of the quality you would normally expect
- defective products under the Liability for Defective Products Act 1991
We are not responsible for losses arising from your use of the goods for a business purpose. We have no liability to you for loss of profit, loss of business, business interruption or loss of business opportunity.
22. Ending the contract
You may end the contract at any time before delivery if we have told you about an error in the price or description and you do not wish to proceed, if there is a risk that supply will be significantly delayed by events outside our control, or if we have breached the contract in any material way. In each case we will refund you in full.
We may end the contract if you do not, within a reasonable time, allow the goods to be delivered, or if you give us delivery or contact details that turn out to be false.
Part C: if you are a business customer
23. Application of this part
This part applies where you are buying in the course of a trade, business, craft or profession. The consumer protections in Part B do not apply to you, including the 14-day cancellation right.
You confirm that you have authority to bind the business on whose behalf you order.
24. Basis of contract
These terms apply to the exclusion of any other terms that you seek to impose or incorporate, including anything printed on your purchase order or in your own conditions of purchase.
Any quotation we give is valid for the period stated on it and is subject to availability at the time you order.
25. Delivery, title and risk
Risk in the goods passes to you on completion of delivery to the delivery address. Title does not pass until we have received payment in full.
Delivery dates given for business orders are estimates. Time of delivery is not of the essence unless we have agreed otherwise in writing.
You must inspect the goods on delivery and notify us of any damage, shortage or obvious defect in writing, with photos, within 7 days of delivery. If you do not, the goods are deemed accepted and we will not be able to raise a claim with our supplier or the delivery company on your behalf.
You must provide safe, clear and reasonable access for delivery, including a route from the vehicle to the delivery point, and someone to receive the goods. Where delivery cannot be completed because access details you gave us were inaccurate, the site was not ready or nobody was available, you are liable for the reasonable costs of the abortive visit and of re-attendance.
26. Returns
We do not accept returns, refunds or exchanges of unwanted goods from business customers unless we agree otherwise in writing. If we do agree to take goods back, you must tell us in writing within 14 days of delivery, the goods must be unused and in their original packaging, and collection charges apply. Bespoke and made-to-order items cannot be returned. Goods that arrive damaged are dealt with under clause 7 and on our Returns and refunds page. This does not affect a trial agreed under clause 8.
It is your responsibility to check before ordering that the goods will fit the intended space and can be got into the premises, including through doors, corridors, stairways and lifts, and to check colours and finishes rather than relying on on-screen images. All sizes and measurements are approximate and finished goods can vary slightly in dimension.
27. Payment
Payment is taken in full at the point of order, when you complete the checkout. We do not offer credit accounts or invoiced payment terms through this website.
If we have agreed credit terms with you in writing separately, payment is due within the period stated on our invoice. We may charge interest and compensation on overdue sums under the European Communities (Late Payment in Commercial Transactions) Regulations 2012 (S.I. No. 580 of 2012), and where we have to instruct a third party to recover payment you are liable for our reasonable recovery costs in addition to any court and enforcement fees. You may not withhold or set off any amount against sums due to us.
Title to the goods remains with us until we have received payment in full. Until then you must keep the goods properly stored, protected and insured, and we may repossess them. You grant us permission to enter the premises where they are held in order to collect them.
28. Warranty
We warrant that on delivery the goods will conform in all material respects with their specification and will be free from material defects in material and workmanship. Beyond that, the goods carry any manufacturer's guarantee that applies to that product, which depends on the product. Ask us before you order if you need to know the guarantee on a particular item.
The warranty and any guarantee do not cover fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow assembly or care instructions, or alteration or repair carried out without the manufacturer's approval.
If a valid warranty claim is made, we will, at our option, arrange for the goods or the affected part to be repaired or replaced, or refund the price. This is our only liability for goods not conforming with the warranty.
29. Limitation of liability
This clause limits our liability to business customers. Please read it carefully.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of the terms implied by section 12 of the Sale of Goods Act 1893, or for any other liability that cannot lawfully be limited.
Subject to that:
- We have no liability to you for any loss of profit, loss of sales or business, loss of contracts, loss of anticipated savings, loss of use or corruption of data, loss of goodwill, or any indirect or consequential loss.
- Our total liability to you in respect of all losses arising under or in connection with the contract, whether in contract, tort including negligence, breach of statutory duty, or otherwise, is limited to 100% of the price paid for the goods giving rise to the claim.
- We are not liable for any loss arising from your reliance on advice or specifications you have provided to us, or from your measurement of a space.
30. Our right to end the contract
We may end the contract with immediate effect by written notice if you fail to pay any amount when due, if you commit a material breach and do not remedy it within 14 days of being asked, or if you become insolvent, enter examinership, receivership or liquidation, or cease trading.
Questions about these terms
Executive Interiors Ltd, trading as OfficeDesks.ie
Registered in Ireland, company number 394247
Registered office: Unit 3c, North City Business Park, North Road, Finglas, Dublin 11, D11 PC04, Ireland
Showroom: Dublin, visits strictly by appointment
VAT number: IE 6414247U
Email: hello@officedesks.ie
Phone: 01 816 6600 (from outside Ireland, +353 1 816 6600)
